Privacy Policy

1. Introduction

AGIERA PTY LTD (ABN pending) ("AGIERA", "we", "us", "our") operates the website agiera.ai, associated platforms, and The AGIERA Brief newsletter (collectively, the "Platform").

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

This policy applies to all visitors and users of the Platform, regardless of location. We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), the EU General Data Protection Regulation (GDPR), and the UK Data Protection Act 2018.

2. Information We Collect

2.1 Information You Provide

• Account information: Name, email address, and password when you create an account
• Subscription information: Email address when you subscribe to The AGIERA Brief newsletter or join the waitlist
• Payment information: Billing details processed through Stripe (we do not store full credit card numbers)
• Communications: Messages you send us via email or contact forms
• Preferences: AI tool preferences, industry, role, and budget when using personalised recommendation features

2.2 Information Collected Automatically

• Usage data: Pages visited, features used, time spent on pages, referring URLs
• Device information: Browser type, operating system, device type, screen resolution
• Location data: Country and general region based on IP address (not precise location)
• Cookies and similar technologies: See Section 7 below

2.3 Information from Third Parties

• Analytics providers: Aggregated usage data from analytics tools
• Authentication providers: Basic profile information if you sign in via a third-party service (e.g., Google)

3. How We Use Your Information

We use your information for the following purposes:

• Provide and improve the Platform: Deliver content, reviews, recommendations, and features
• Personalisation: Tailor recommendations based on your stated preferences, role, and industry
• Communications: Send The AGIERA Brief newsletter, product updates, and service-related notices
• Payments: Process subscriptions and manage billing
• Analytics: Understand how the Platform is used to improve our content and features
• Security: Detect and prevent fraud, abuse, and security incidents
• Legal compliance: Meet our obligations under applicable laws

We do not sell your personal information to third parties. We never have and never will.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, our legal basis for processing your personal information includes:

• Consent: When you subscribe to our newsletter or opt into specific features
• Contract performance: When processing is necessary to provide services you have requested (e.g., paid subscriptions)
• Legitimate interests: When processing is necessary for our legitimate business interests (e.g., analytics, security, improving the Platform), provided these interests do not override your rights
• Legal obligation: When we are required to process data to comply with applicable laws

5. How We Share Your Information

We share personal information only in the following circumstances:

• Service providers: With trusted third-party providers who help us operate the Platform (e.g., Stripe for payments, beehiiv for newsletter delivery, Vercel for hosting, analytics providers). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
• Legal requirements: When required by law, regulation, legal process, or government request
• Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate safeguards for your data
• With your consent: When you have given explicit permission

We do not share your data with AI tool companies for their marketing purposes.

6. International Data Transfers

AGIERA is based in Australia. Your data may be transferred to and processed in countries outside your jurisdiction, including Australia and the United States (where some of our service providers operate).

For transfers from the EEA/UK, we rely on:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• The service provider's compliance with relevant data protection frameworks

7. Cookies and Tracking

7.1 What We Use

• Essential cookies: Required for the Platform to function (session management, security)
• Analytics cookies: Help us understand how the Platform is used (e.g., Plausible Analytics — privacy-focused, no personal data tracking)
• Preference cookies: Remember your settings and choices

7.2 What We Don't Use

• We do not use invasive tracking pixels from social media platforms
• We do not use cross-site advertising trackers
• We do not sell data to data brokers or ad networks

7.3 Your Choices

You can manage cookies through your browser settings. Disabling essential cookies may affect Platform functionality.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy:

• Account data: Retained while your account is active, then deleted within 90 days of account closure
• Newsletter subscriptions: Retained until you unsubscribe
• Payment records: Retained for 7 years as required by Australian tax law
• Analytics data: Aggregated and anonymised within 26 months
• Communications: Retained for up to 24 months for quality and training purposes

9. Your Rights

9.1 All Users

You have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Unsubscribe: Opt out of marketing communications at any time via the unsubscribe link in any email or by contacting us

9.2 Additional Rights for EEA/UK Residents (GDPR)

• Data portability: Receive your data in a structured, machine-readable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent at any time where processing is based on consent
• Lodge a complaint: With your local data protection authority

9.3 Australian Privacy Act Rights

Under the Australian Privacy Principles, you have the right to access and correct your personal information. If you believe we have breached the APPs, you may lodge a complaint with us (see Section 13) or with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

10. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Access controls limiting who within our organisation can access personal data
• Regular security reviews and updates
• Secure payment processing through PCI-DSS compliant providers (Stripe)

No method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

11. Children's Privacy

The Platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected data from a child under 16 without parental consent, we will delete it promptly. Contact us at hello@agiera.ai if you believe we have inadvertently collected such data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the Platform or by email. The "Last updated" date at the top of this policy indicates the most recent revision. Continued use of the Platform after changes take effect constitutes acceptance.

13. Contact Us

For privacy-related questions, data access requests, or complaints:

AGIERA PTY LTD
Privacy Officer
Email: hello@agiera.ai
Website: https://agiera.ai
Location: Sydney, NSW, Australia

We aim to respond to all privacy requests within 30 days.

For complaints that remain unresolved, Australian residents may contact the OAIC at oaic.gov.au. EEA/UK residents may contact their local data protection authority.

This Privacy Policy is effective as of 29 March 2026.